Boost your small business with practical, hands-on training designed to strengthen
your team, improve processes, and grow your bottom line. Sessions cover hiring, process
improvement, cash flow management, strategic planning, and customer service excellence.
Trainings are provided by Sj Bulmer,
Hiring Smart: Finding the Right Fit for Your Business
Wednesday, Oct. 1, 9–10 am
- Course Description: Hiring is one of the biggest investments a small business can make. This workshop
provides practical tips for attracting, interviewing, and selecting the right talent
to strengthen your team.
- Course Objectives: Learn the key steps in the hiring process, what to look for beyond technical skills,
and strategies to make a positive impression on potential hires.
Getting Started with Six Sigma: Process Improvement
Wednesday, Oct. 1, 10:30–11:30 am
- Course Description: Curious about Six Sigma? This introductory session offers a high-level overview of
how Six Sigma principles can help identify and eliminate inefficiencies, leading to
better quality and cost savings.
- Course Objectives: Understand what Six Sigma is, the benefits of process improvement, and basic concepts
like variation and defect reduction.
Cash Flow Hacks for Small Businesses
Wednesday, Oct. 1, 1–2 pm
- Course Description: This quick-start session delivers actionable tips you can apply immediately to better
understand and improve your business’s cash flow. Ideal for small business owners
seeking financial clarity.
- Course Objectives: Learn strategies to identify cash flow challenges, quick tips for managing cash,
and why cash flow is critical for sustainable growth.
Strategic Planning Made Simple for Small Businesses
Thursday, Oct. 9, 1–2 pm
- Course Description: Develop a clear roadmap for your business’s future. This workshop introduces simple,
practical strategic planning concepts to help define your vision and set actionable
goals.
- Course Objectives: Understand the importance of strategic planning, how to define a clear business vision,
and first steps to turn goals into tangible actions.
Customer Service Excellence: Building Loyalty
Thursday, Oct. 9, 2:30–3:30 pm
- Course Description: Happy customers are loyal customers. This session highlights key principles of excellent
customer service that differentiate your business and build lasting client relationships.
- Course Objectives: Learn the impact of customer experience on your bottom line, simple techniques to
improve customer interactions, and how to turn satisfied customers into advocates.